Meet Charlene, a 2.0 learner

Meet Charlene

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Companies say: who's wants a lobotomy?

This is how a lot of companies act lately:

"Hi young graduate, would you like to come and work for us? You get a nice car, a laptop, a challenging environment and lots of growing opportunities. The only thing we ask for in return is you have a lobotomy."

Now honestly, would you consider? And this is in fact how too many are welcoming the new generation in our organizations. I'm talking about all those policies to ban social networking and instant messaging from the workplace "because they hurt productivity". That is not wise. Here's why: people entering the workforce are used to finding the answers they need via their network. Your brain is what is inside your own head PLUS what your contacts know. And in a world of constant change and information overload, that is actually the best you can do. Half of your knowledge or more is in your network. So, cut that off at the office, make sure that you only can rely on the stuff in your own head, and you might as well get a lobotomy. It reminds me of the times companies didn't want to allow Internet access to their employees "because it hurts productivity". It doesn't, and IM or social network sites don't either. In fact, you would do well to implement it within your organisation. Get it or don't get it.

It's not the lack of manpower, but insufficient knowledge transfer.

Nice article on CLO Magazine on upcoming changes in workforce, I quote the first paragraph:

"According to Randstad USA’s just-released “2008 World of Work” survey,
U.S. businesses face a serious talent problem with the coming retirement of baby
boomers. Of course, this isn’t news to most chief learning officers. What they might not realize, though, is the challenge lies not with a
lack of manpower, but with insufficient knowledge transfer."

This means in my humble opinion the learning profession is called upon to make this transfer of expertise happen! The retiring generation has a lot of expertise in its head (knowledge), hands (skills) and heart (behavior), and somehow that has to be extracted, transformed into learning that works for the incoming generation and delivered to them asynchroneously.

The rest of the article is here: http://www.clomedia.com/executive-briefings/2008/June/2247/index.php

Generations and learning

I'm more and more fascinated by this cross-generational learning thing, and how the learning function should play its vital part when in western society tons of people will retire and leave the workforce and need to be replaced by a new generation. It is a historical opportunity for the learning profession to claim its value!

I know, it is a generalization to talk about characteristics of entire generations. But let's do it anyway. The table has characteristics of 4 generations (in western society), as defined by Lancaster, L.C. and Stillman, D. When Generations Collide: Who They Are. Why They Clash. How to Solve the Generational <Puzzle at Work.Wheaton, IL. Harper Business, 2003. Click on it to enlarge.

Do the checking: ask people about their preferred way of communication for example. These generations also have different perspectives on what good learning is and how they prefer to learn. The babyboomers for example are used to more formal classrooms and prefer coaching by an expert to set them on the way. Generation Y likes experience-based learning and games, and connects with all and everyone to find what is needed. The funny thing is that the 3 right generations in the table will be involved in the learning and have quite different approaches and likes and dislikes about it. Organizations need to ensure that learning in the form of a knowledge transfer happens between the leaving babyboom generation and the entering Gen Y workforce, but the learning will be made by the Gen Y people that staff the learning function. That should be fascinating!

To end this article, I leave you with yet another YouTube video trying to tell you what students today are all about. (And education folks, I'm not fingerpointing at you to once again change the whole education system. I'm rather fingerpointing at the enterprise world for largely ignoring what is coming to them in the next few years.)

E-learning for multiple generations

Very nice article on creating online learning for different generations. I know that this divide in typical generations is a generalisation, but it does provide interesting insights.

http://www.managesmarter.com/msg/content_display/training/e3ifd9d309a05210550829851b903c9b630

Clash of the generations

Makes you think. Old recipes don't work anymore. But if you don't know what to prepare for, does it make sense preparing in the best possible way?